Cancellation

Right of withdrawal up to 14 days

Right of withdrawal up to 14 days

You have the right to revoke this contract, without giving any reasons, within 14 days from the date on which you or a third party designated by you took possession of the merchandise.

You may send your statement in any form you choose by email to shop@lenzmoser.at or by fax to +43 2732 85900. That statement must contain:
To GHG Getränkehandelshaus GesmbH
“I hereby revoke the contract concluded by me for purchase of the following merchandise.”
Ordered on or received on
Name and address of the consumer
Date, signature (only when paper is used).

To meet the withdrawal deadline of 14 days it suffices that you dispatch the notification about exercise of the right of withdrawal by the withdrawal deadline. You must return the merchandise to us without delay and in any case at the latest within 14 days of the day on which you notified us of your withdrawal from the contract. The deadline is met if you dispatch the merchandise before the 14-day deadline runs up.
You must bear the regular costs of return shipment if the merchandise delivered corresponds to the merchandise ordered and if the price of the returned merchandise does not exceed an amount of euro 40.
After arrival of the returned merchandise at our premises you will receive the purchase sum without delay, at the latest within 14 days, returned to the same means of payment as the one used to pay. No fees will be charged to you for this refund.